Support

Something not working, or a question? Write to aether@spindle-ai.com. In the app, Settings › Report a problem fills in your app and iOS versions for you.

Common questions

How does the shuffle work?

Swipe across the deck, or pinch two fingers in or out, to riffle it. After ten riffles the deck is ready to cut; drag along it to choose where, then draw your cards from the fan. Every card follows from your gestures.

How do I restore Aether Plus on a new iPhone?

Open Settings in Aether and tap Restore purchases, signed in with the same Apple Account you bought it with.

How do I cancel my subscription?

Subscriptions are managed by Apple. In Aether, open Settings and tap Manage subscription, or in your iPhone's Settings tap your name, then Subscriptions. Cancel at least a day before the renewal date.

My journal isn't syncing

Sync needs Aether Plus, Sync with iCloud turned on in Aether's Settings, and the same iCloud account signed in on each device. The note under the switch says where sync stands. Your journal on each iPhone is never deleted by sync.

Why don't I see Lumen?

Lumen runs on your iPhone with Apple Intelligence, so it needs an iPhone that supports it, with Apple Intelligence turned on in Settings.

How do I back up my journal?

In Aether, open Settings and tap Export journal. You get a backup file you can import later, and a readable copy.

Is this fortune telling?

No. Aether is for reflection and entertainment. It doesn't predict anything and isn't a source of medical, financial or legal guidance.